Privacy Policy

Last Updated: 11/24/2024

At LOATA, we take your privacy and data security seriously. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its safety. By using LOATA, you agree to the practices described in this policy.

1. Information We Collect

1.1 User Account Information

We collect basic information when you register an account, such as your name, email address, and any other details necessary for account creation and verification.

1.2 Uploaded Files and Notes

The files, notes, and other data you upload to LOATA are stored securely in our cloud infrastructure.

1.3 Analytical Data

We collect high-level, anonymized analytics data to improve platform performance and enhance user experience. This data does not contain personally identifiable information.

2. How We Use Your Information

2.1 Platform Functionality

Your information enables us to provide core LOATA functionalities, such as file management, note organization, and AI-powered analysis.

2.2 Improvements and Updates

Analytical data helps us optimize LOATA’s features and improve the platform based on user behavior trends.

2.3 Communication

We may contact you with essential updates, newsletters, or technical support-related messages.

3. Security and Encryption

3.1 End-to-End Encryption (E2EE)

All files, notes, and chat messages uploaded to LOATA are protected with end-to-end encryption (E2EE). This means that only you and authorized devices can access your content.

3.2 No Staff Access

Our staff cannot view, access, or attempt to decrypt your files, notes, or chat content.

3.3 Data Security Measures

We implement industry-standard security measures, including data encryption in transit and at rest, secure access controls, and regular audits of our systems.

4. User Rights

4.1 Data Access

You have the right to view the personal data associated with your LOATA account.

4.2 Data Deletion

You can request the permanent deletion of your files, notes, and account information. Once processed, your data will be irreversibly removed from our systems.

5. Third-Party Services

We may integrate third-party services (e.g., cloud storage providers, AI model APIs) to enhance our platform. These providers are carefully vetted to meet our security and privacy standards.

LOATA does not sell or share user information with third parties for marketing or advertising purposes.

7. Cookies and Tracking

LOATA uses cookies to enhance functionality and analyze user interactions with our platform. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or services. Users will be notified of significant updates, and continued use of LOATA constitutes acceptance of these changes.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: privacy@loata.ai